FREQUENTLY ASKED QUESTIONS

 HOW LONG DOES IT TAKE? 

It varies on the space. However, it takes about 45 minutes per 1,000 square feet. 

WHAT NEEDS TO BE DONE BEFORE THE APPOINTMENT? 

So that our team can be efficient we ask that the space is empty and in the exact condition you’d like to have portrayed in your tour.  That would include having the furniture or any props arranged the way you’d like. 

We also need any instructions you have regarding how to get access into the space. That would include gate or lock box codes, keys etc. 

ARE THE TOURS INDOOR ONLY? 

We specialize in indoor tours. However, if you desire to have exterior imaging, we can accommodate that request as long as the lighting is appropriate to deliver quality a quality image. 

DO I NEED TO BE PRESENT DURING THE TOUR? 

You do not need to be present during the tour as tours can take a few hours depending on the size of the space. Most of our clients provide us with the information we need to enter the site and once we have authorization to begin the work our team will let our self in and begin the work.  

HOW DO I PAY? 

You can pay directly on our website at the time you book your appointment. You can also pay on the day of the appointment before we begin work. 

HOW LONG DOES IT TAKE BEFORE I RECEIVE MY FILES? 

The videos are uploaded onto a cloud. It will be accessible on the cloud for 6 months at no cost to you. After 6 months it’s only $60 a year ($5 a month) to continue hosting your tour.